Little Supernovas Booking terms and conditions:
Refunds are only available up until 2 weeks before the start date of Holiday School (or Strike/Inset Day) start date with a 25% administration charge. We cannot refund places once the holiday school dates booked have passed.
Refunds are not available for our after school club or baby and toddler classes.
Little Supernovas will not tolerate threatening behaviour or abuse of any kind from adults or children at our schools. We reserve the right to send children home immediately who behave inappropriately or dangerously towards our staff or other attendees of our schools without refunding the space.
Little Supernovas reserve the right to refuse/refund without notice a child’s a space on our holiday schools/clubs if we deem their or their adults behaviour whilst attending previous schools or clubs to be inappropriate or dangerous.
If our School or clubs cannot go ahead in person for any reason we will endeavour to go online if possible. If this is not possible then your child’s place will be rolled into our next available school and payment used as credit. You will be informed of these changes.
We keep up to date with government, Covid-19 guidelines and other key guidance and will adapt our schools and clubs accordingly, which may mean moving online. Changes made will be for children’s health and safety and by booking you confirm that you understand and accept this.
Should any changes to the running of our schools/clubs occur, we will get in contact with you as soon as possible with the contact details provided upon booking. Please make sure these contact details are correct and checked regularly by the person dropping off/picking up.
Little Supernovas must be made aware of any health conditions or allergies before booking.
Any full refunds may be made in extreme circumstances only at our discretion and will be subject to a 10-15% charge due to transaction and administration fees.
Adults will not be permitted into the Holiday School venues due to safeguarding and Covid-19 guidelines. This is a drop-off activity.
Spaces on our Holiday Schools/clubs are not transferable outside of the above conditions.
We cannot apply sibling discounts after you have booked for our Holiday Schools, so please request the discount code first.
Sibling discounts can only be applied to week bookings or bookings over 3 days or more. Discount codes must be requested before booking. Sibling discounts are not available for our after school club.
We cannot hold or reserve spaces and our Holiday Schools/clubs are booked on our a first come, first serve basis so we do advise booking early or in bulk for our after school club to guarantee your space.
Children must have turned 3 years old before or on the first day of the Holiday School/Clubs.
Children must be toilet trained. There are no changing facilities available at our venues.
No provisions are provided for napping. Children must not require a nap during the day and adults will be called for immediately if any child falls asleep.
Little Supernovas are not responsible for your child's loss of property.
Little Supernovas holiday schools and clubs are Nut Free Zones.